Store Manager - Athletic Annex Carmel

Carmel, IN
Full Time
Manager/Supervisor

About Athletic Annex:  
Locally-owned and operated since 1983, Athletic Annex is Indy’s premier run-specialty store. Our goal is to inspire our community to be more active and support that mission by offering a curated selection of running and walking shoes, apparel, and accessories from top brands like Asics, Brooks, Hoka, Nike, On, Vuori and more.   

Company Values: 

  • Empathy: We actively seek to understand others' perspectives and needs, and we respond with care, respect, and support.  
  • Curiosity: We ask questions, challenge assumptions, and continuously learn so we can find better ways to solve problems.  
  • Adventurous: We embrace smart risks, explore bold ideas, and treat change as an opportunity to grow.  
  • Meet Customers Where They Are: We listen first and adapt to our customers’ needs and preferences—meeting them in the channels, style, and pace that work best for them.  
  • Play to Win: We set ambitious goals and execute with intensity, clear communication, and accountability.  
  • All For One – One For All: We believe the strength of our team comes from unity - each of us contributing our best and supporting each other in return. We act with loyalty, trust and shared purpose so we can achieve more as one than any of us could alone. 

Position Overview: 

The Store Manager is responsible for leading and developing a high-performing team, while delivering an exceptional customer experience rooted in Athletic Annex’s values. This role sets the tone for store culture and staffing and helps strengthen Athletic Annex’s connection to the local running and walking community through leadership, service, and example. The Store Manager is responsible for overseeing daily store operations and ensuring an outstanding experience for every customer who walks through the door.  

Key Responsibilities 

  • Team Leadership & Development 
    • Interview, hire, train, and onboard Team Members 
    • Manage, coach, and review Team Member performance 
    • Organize and lead regular staff meetings 
    • Attend weekly leadership meetings 
  • Store Operations & Management 
    • Manage daily store operations and scheduling 
    • Oversee store payroll budgets 
    • Maintain store standards for cleanliness, organization, and merchandising 
    • Organize and maintain the stockroom 
    • Check in, price, and restock footwear, apparel, and accessories 
    • Process defective merchandise returns to manufacturers 
    • Maintain accurate inventory counts using RFID  
  • Customer Experience 
    • Deliver high-quality customer service and technical product expertise 
    • Assist customers with purchasing shoes, apparel, and accessories 
    • Process sales through point-of-sale and online systems 
    • Maintain strong floor merchandising and visual standards, including window displays 
  • Community & Marketing Engagement 
    • Coordinate with the Marketing Manager to promote Athletic Annex in-store and in the community 
    • Assist with water stations during company-sponsored runs 
    • Build and maintain relationships with local health, fitness, and community organizations 

Additional Duties 

  • Perform other duties and special projects as assigned 

Education & Experience 

  • High school diploma or equivalent 
  • 1+ year of retail sales experience 

Skills & Attributes 

  • Organization 
  • Communication
  • Genuine curiosity
  • Empathy and problem-solving instinct
  • Consistent and calm under pressure

Physical Requirements 

  • Ability to stand and move throughout the store for extended periods 
  • Ability to sit for portions of the workday 
  • Ability to lift, carry, push, or pull up to 25 pounds 
  • Ability to perform focused, detail-oriented work 

Work Environment 

  • Fast-paced retail environment 
  • Occasional outdoor work in varying weather conditions 
  • Regular use of computers and office equipment 
  • Frequent interaction with customers, teammates, and leadership in person, by phone, and via email 

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